NPCC Cancellation Policies

Cancellations – In-Person Conference

Registrants who are not able to attend the conference are encouraged to substitute someone to attend in their place; please submit this change via email by September 2, 2024 (for the in-person) to Anne Schmidt at [email protected].

If a substitute cannot be found, cancellations must be received in writing to Anne Schmidt prior to September 2and will be subject to a 25% administrative fee for each registration canceled. No refunds will be given for cancellations received after September 2. Registration is not complete until payment is received.

Cancellations – Virtual Conference

Registrants who are not able to attend the conference will receive the replays to access through December 31, 2024. If they no longer need the content, they are encouraged to substitute someone to attend in their place; please submit this change via email by August 15 to Anne Schmidt at [email protected].

If a substitute cannot be found, cancellations must be received in writing to Anne Schmidt prior to August 15 and will be subject to a 25% administrative fee for each registration canceled. No refunds will be given for cancellations received after August 15. Registration is not complete until payment is received.